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FAQ

Here there are some answers you will find to make your USA road trip that much easier. Ondevan Campervan rental has been designed to make your adventure much enjoyable! If you still have more questions, please do not hesitate to contact us at any time, we are very happy to help!

Not sure how to book ?

  1. Select your dates and then select the camper you like that is available. 
  2. Click on RESERVE NOW. You will be directed to another page where you will be asked a couple of questions. 
  3. Click NEXT and you will be showed all of our add-ons that you can  add to your road trip, such as: mileage packages, early or late pick-ups & drop-offs, insurance upgrades and so forth. 
  4. On the Last page you will be asked for payment information if you are ready to book!

     “Sorry… I still do not get it.”

Watch this video to be guided through the steps to get a full quote and to finalize your booking!

 

Do you deliver campervans ?

Yes, we can deliver an Ondevan Campervan to or near Miami or Fort Lauderdale airport for an extra fee of $79 + taxes each way.

What is earliest/latest pick up drop off?

Regular hours:

Mon – Fri: 9am – 5pm

Sat – Sun: 11am – 1pm

After hours: $40 extra

Mon – Fri: 7am – 9am / 5pm – 8pm

Sat – Sun: 9am – 11am / 1pm – 5pm

Can I pick up or drop off in Orlando?

Yes, you can pick up or drop off an Ondevan Campervan in the Orlando area or the airport. Please contact us first about availability, there is a $250 extra fee for dropping off a campervan in a different location.

Is there any charge for additional drivers?

Nope 🙂

What is included in my Ondevan campervan rental apart from my bed and mini kitchenette?

Kitchen Kit

Fully stocked kitchenette: Coleman 2 burner Gas Stove + Cooler + Coffee maker + Propane gas bottle , Cookware (Pots, Pans, Plates, Bowls, Utensils, etc) and more!

Sleeping

Full Kit: Duvets + 02 set of pillows + 02 towels
Comfy queen size bed
Privacy curtains

Gear

USB cables
USB adapter
Rechargeable LED lantern
Emergency kit

Accessories

2 beach chairs
1 picnic table!!
Fan and front sunshade

On the road

Free extra drivers
One of a kind art campervan Roadside assistance
Ondevan roadtrip map

Do I need an international driver's license to hire an Ondevan Campervan?

Nope 🙂 You only need a regular valid driver’s license from your country and you do not need a special license to drive a camper van in the USA.

Do you know where can I park Ondevan Campervan overnight?

Yes, we have built an online road trip map with different places suggested by past renters. Please, do not to forget to request it after you rent one of our camping vans!

What are my campervan insurance options?

To make it easier for you we offer two insurance options. All bookings include our “Basic Package Insurance”. However, you can also upgrade to our Essential or Peace of Mind Package Insurance for just $9.99/day and 13.99/day respectively. (You will be able to select these options in the last step of your check out booking process)

Basic

$ 0 Per Day
  • Insurance Protection
    State Minimum Liability
  • Property Damage Protection
    Up to $100k
  • Protection
    Windshield Coverage

Essential

$ 12.99 Per Day
  • Insurance Protection
    State Minimum Liability
  • Property Damage Protection
    Up to $150k
  • Protection
    Windshield Coverage

Peace of Mind

$ 13.99 Per Day
  • Insurance Protection
    Up to $1M Liability Coverage
  • Property Damage Protection
    Up to $250k
  • Protection
    Windshield Coverage
Popular

our insurance coves your road trip anywhere in the US and Canada

Any tips on resources to check out?

How many people can Ondevan Campervan accommodate?

  • Panther, Scooby, Spaceman, Manny, Arturito – Sleep 2 + 1 kid / Seat 4
  • Big Blue, Chiquitin, The Pro, The Lux, Swampy – Sleep 2 / Seat 2

Are Ondevan Campervan rentals just to be driven in the state of Florida?

Nope 🙂

When renting a campervan you can take it wherever you want go in the USA and Canada! If you are planning a long road-trip across the states we recommend the unlimited mileage and the Peace of mind insurance option.

Is smoking inside the campervan allowed?

No. There is a penalty fee of $250 for smoking inside

What is the cancellation policy?

50% refund up to 14 days before pick up. After 14 days there are no refunds.

If the confirmed booking is cancelled within 24 hours after the booking has been made, a full refund will be issued minus a $50 processing fee. (This full refund is not available if you are booking a rental within the next 14 days.)

If we want to do our roadtrip in Florida, what places do you recommend to visit?

As a local campervan rental, we recommend different amazing places that make Florida unique for camping, visiting and have a lot of fun!

  • Key West, the southernmost point in the USA is a must, also you will find nature and different recreational areas along Key Largo and Islamorada

  • The Everglades National Park  , the largest subtropical wilderness in the United States and it is in Florida too. Another highly recommended spot if you want to have a nature encounter, and here you will find info for a 1 day or 3-day tour!

  • We can continue and give you more camping and roadtrip travel tips in about what to explore. Also in your road trip bucket list: Naples, Fort Meyers, Marco Island, Sanibel Island, Sarasota, St Petersburg, Cape Canaveral (NASA visitor station), Daytona Beach, Cocoa Beach, Destin beach, Panama beach and St. Augustine , claimed to be the oldest city in the USA and more

  • Have a look to our blog page! for more ideas in your next road trip and adventure travel!

 

 

Did we miss anything? If you have any more questions, please contact us at any time, we are happy to help.

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