FAQ

Here there are some answers you will find to make your USA road trip that much easier. Ondevan Campervan rental has been designed to make your adventure much enjoyable! If you still have more questions, please do not hesitate to contact us at any time, we are very happy to help!

How to get a full quote:

Step 1:

  1. Select your Start and End dates using the calendar and pick your desirable camper
  2. NOTE: the $ price/night shown may not be the final price per day you are quoted since miles are not included. However,  you can buy our mileage packages that you will select in step 3 (We offer 100, 200 and unlimited mileage packages)
  3. Add your name, email address and phone number, then click “Reserve Now”

Step 2:

  1. Add a bit more information about you

Step 3:

  1. Select additional add-ons by clicking “Add to Cart” such as mileage packages, mosquito net protector, etc.

Step 4:

  1. You will be able to upgrade your insurance if you prefer. However, all rentals come with our Basic insurance option by default.
  2. Last, you will review your information and trip details, add payment info, then click “Save and Continue” to reserve your campervan! 🙂

     “Sorry… I still do not get it.”

Watch this video to be guided through the steps to get a full quote and to finalize your booking!

 

What extras or add-ons do you offer?

Please check our EXTRAS PAGE for update info.

How many people can Ondevan Campervan accommodate?

  • Urpi: Sleep 4 / Seat 4
  • Coya: Sleep 2 + 1 kid / Seat 5
  • Runa, Bliss, The Pro, Tambo, Blanca, Savannah: Sleep 2 / Seat 2

Do you deliver campervans ?

Yes, we can deliver an Ondevan Campervan to or near Miami or Fort Lauderdale airport for an extra fee of $99 + taxes each way.

What is earliest/latest pick up drop off?

Regular hours:

Mon – Fri: 9am – 5pm

Sat – Sun: 11am – 3pm

After hours: $39 extra / each

Mon – Fri: 7am – 9am / 5pm – 8pm

Sat – Sun: 8am – 10am / 5pm – 8pm

Does it get hot inside the campervans during summer?

All our campervans have MAXXAIR ceiling fans + extra fans inside to keep the campervans cool during the night! We have happy campers all year round enjoying the nature 🙂

Can I pick up or drop off in Orlando?

Due to the pandemic, until an annoucement is made we are only operating in our location of Hallandale Beach for pick up and drop off.

 

Is there any charge for additional drivers?

Nope 🙂

What is included in my Ondevan campervan rental apart from my bed and mini kitchenette?

Kitchen Kit

Fully stocked kitchenette: Coleman burner Gas Stove + Cooler + Coffee maker + Propane gas bottle , Cookware (Pots, Pans, Plates, Bowls, Utensils, etc) and more!

Sleeping

Our campers have CEILING FANS for fresher air during the night!
Full Kit: Duvets + 02 set of pillows + 02 towels Comfy queen size bed Privacy curtains

Gear

USB cables
USB adapter
Rechargeable LED lantern
Emergency kit

Accessories

2 beach chairs
1 picnic table!!
Extra Fan and front sunshade

On the road

Free extra drivers
One of a kind art campervan
Ondevan online roadtrip map

Do I need an international driver's license to hire an Ondevan Campervan?

Nope 🙂 You only need a regular valid driver’s license from your country and you do not need a special license to drive a camper van in the USA.

Do you know where can I park Ondevan Campervan overnight?

Yes, we have built an online road trip map with different places suggested by past renters. Please, do not to forget to request it after you rent one of our camping vans!

What are my campervan insurance options?

To make it easier for you we offer two insurance options. All bookings come with our “Basic Package Insurance” by default. However, you can also upgrade to our Essential or Peace of Mind Package Insurance for just $14.99/day and 19.99/day respectively. (You will be able to select these options in the last step of your check out booking process)

Basic

$ 12.47 Per Day
  • Insurance Protection
    State Minimum Liability
  • Property Damage Protection
    Up to $100k
  • Protection
    Windshield Coverage

Essential

$ 17.47 Per Day
  • Insurance Protection
    State Minimum Liability
  • Property Damage Protection
    Up to $150k
  • Protection
    Windshield Coverage

Peace of Mind

$ 22.97 Per Day
  • Insurance Protection
    Up to $1M Liability Coverage
  • Property Damage Protection
    Up to $250k
  • Protection
    Windshield Coverage
Popular

Our insurance coves your road trip anywhere in the US and Canada

Windshield replacement is subject to a deductible under any insurance plan 

Are Ondevan Campervan rentals just to be driven in the state of Florida?

Nope 🙂

When renting a campervan you can take it wherever you want go in the USA and Canada! If you are planning a long road-trip across the states we recommend the unlimited mileage and the Peace of mind insurance option.

Is smoking inside the campervan allowed?

No. There is a penalty fee of $250 for smoking inside

What is the cancellation policy?

50% refund up to 14 days before pick up. After 14 days there are no refunds.

If the confirmed booking is cancelled within 24 hours after the booking has been made, a full refund will be issued minus a $100 processing fee. (This full refund is not available if you are booking a rental within the next 14 days.)

If we want to do our roadtrip in Florida, what places do you recommend to visit?

As a local campervan rental, we recommend different amazing places that make Florida unique for camping, visiting and have a lot of fun!

  • Key West, the southernmost point in the USA is a must, also you will find nature and different recreational areas along Key Largo and Islamorada

  • The Everglades National Park  , the largest subtropical wilderness in the United States and it is in Florida too. Another highly recommended spot if you want to have a nature encounter, and here you will find info for a 1 day or 3-day tour!

  • We can continue and give you more camping and roadtrip travel tips in about what to explore. Also in your road trip bucket list: Naples, Fort Meyers, Marco Island, Sanibel Island, Sarasota, St Petersburg, Cape Canaveral (NASA visitor station), Daytona Beach, Cocoa Beach, Destin beach, Panama beach and St. Augustine , claimed to be the oldest city in the USA and more

  • Have a look to our blog page! for more ideas in your next road trip and adventure travel!

 

 

Did we miss anything? If you have any more questions, please contact us at any time, we are happy to help.